The rooms are great. Familys can book two rooms and not worry about being isolated from their kids as there is a connection to the next bedroom.

Something has changed during my last few visits. It has always been on the pricier side, but previously, the quality of food justified the cost. Unfortunately, my most recent visits have been highly disappointing.

To start, the food quality has significantly declined. I ordered a pasta dish, and what I received was more like a soup. I don’t expect the best pasta, but when you’re charging Q120 for a spaghetti bolognese, there’s a certain level of quality that should come with that price. This dish was nowhere close. We also tried the pizza, but the crust was burnt and resembled a dry tortilla.

I initially wasn’t going to write a review, but the level of service we experienced pushed me to do so. To begin with, the staff was not friendly. On top of that, we had nearly finished our starters before our drinks arrived—and when they did, they were already melted, indicating they had been sitting out for some time. I would usually overlook this if the place were busy, but with three servers standing nearby chatting instead of attending to us, it was clear that it was just a lack of care.

What really pushed me to write this review was the complete lack of attention throughout the evening. Our empty plates sat on the table for nearly 20 minutes, attracting flies, until I finally got up to ask the servers—who were still talking—if they could clear them. They responded with attitude before eventually coming over to clear the plates.

It’s disheartening to see such a drastic change from when I first started coming here. I hope they can return to the high standards they once had—both in food and service—to match the prices listed on their menu.

Finca San Cayetano Restaurant / Hotel

Location: ★★★★★
It’s Hidden outside all the tourist traps, 36 -38 min from Antigua Guatemala (a Major tourist trap) following RN-14. The Road winds around mountains and volcano slopes you get to this magical place, the last mile of the road is not paved, so I questioned the management of the place, they explained that is part of the character of this place that started a coffee plantation farm and later modified to accommodate a restaurant with a view, a hotel, cabins and other facilities.
I have read some reviews in my life about doing this, many people make their reviews based on their prejudices about how the food should be, for example, I would not go to Thailand expecting them to serve a good plate of Italian food. That's comparing apples to pears and saying that one is better. This is a Gem in a treasure map, is an oasis for anybody who has actually traveled, and not just in vacations with prejudiced expectations.

Service: ★★★★
Great, friendly, they review your order, 15 tables, Full Bar. You can also order To-go, if you are staying in one of the rooms they have room service. In a very European style, they would bring you courses, with enough pause for you to enjoy it, they are not in a hurry to turn a table and get someone else sitting at your place, their whole goal is your experience.

Menu: ★★★★
Cooking style, International, they mix their interpretation of international and national dishes, Italian, French, Caribbean, Peruvian, and Lebanese. They have Breakfast, Lunch and Dinner. You can mix and match your way to a five-course meal. Appetizers 14 to choose from including soups (3) Salads (4); Entrees (22), Sandwiches and Burgers (4), they also have a “menu light” in case you are not that hungry. Dessert (8). A Kids menu. I know by a fact they’ll have vegetarian food, not so sure about vegan.
Happily surprised by the different choices they have.

Food: ★★★★
Great, 4 ½ Stars. As a reference, I had a 12oz. Puyazo steak, perfect medium as I asked, veggies, and a baked potato. To clarify Puyazo is like a rib-eye. Never had such a perfect temperature in my steaks, perfect medium. My wife Had San Cayetano salad, also pleased.

Price: ★★★★
Not bad, $25 for 12oz. steak plate and a Salad included, can’t ask for much more.

Overall: ★★★★★
I will come back and highly recommend it. They value Quality over Price, as far as our experience it is definitely a let’s make plans to come back again, Antigua Guatemala is beautiful, but this is gorgeous, nobody overpricing something to sell you. It can be very romantic if your luck is good, and there is no fog, you can see the volcano erupting while you dine.

One of the most beautiful places we’ve stayed. A little remote and off the beaten path. Everything about the place was perfect. The room was spotless. The staff are excellent. The restaurant food was faultless. Day spa services were amazing. Don’t hesitate to go - you won’t be disappointed. (As long as you are comfortable sleeping next to an active volcano)

Very lovely place, food is good and worth the price. If you're the kind of person who doesn't eat much, you can share a dish. Take a light jacket as most of the time is a bit cold.