Buena ubicación & atención, se pueden dejar las maletas en caso de aún no ser el check in. Las habitaciones bastante cómodas.

Esta bien practico buen desayuno podes dejar tus cosas si te vas a hacer tour de volcanes gracias al staff

Hotel que puede mejorar en muchos aspectos: la limpieza de las habitaciones (había cucarachas), la atención al público (no nos dieron la habitación hasta la hora en punto aunque estaban preparadas), el nivel de ruido (al dar al patio se escuchaba todo desde las habitaciones y fue difícil el descanso). No lo repetiría.

This hotel has a fantastic location, and the reception staff are warm and friendly, in spite of language barriers. Room is comfortable and comes with a small table/ dining area, and the wifi is excellent. Guests staying here also respect quiet hours so it makes for a good night sleep. A few areas of improvement: rooms can be cleaner (floors and table were a little dirty, but the bed was fine), water was mostly lukewarm, and having a hairdryer for ladies would be much appreciated. Also note for folks with back problems: the bed here is on the soft side. That being said, I would definitely stay here again!

(Translated by Google) The only saving grace is the staff at the reception, always kind and helpful. For the rest the structure was being renovated (at 6 in the morning pieces of the roof fell down). …